For buyers seeking an extra layer of assurance for their order, Joyagoo offers the option to request a second Quality Control (QC) inspection before final shipping. This guide walks you through the simple process.
Step 1: Initiate Your Request
Contact Joyagoo's dedicated QC support team. It is recommended to use the official message system on the Joyagoo platform or the communication method you used to place your order.
Tip:"second QC check""re-check"
Step 2: Await Confirmation and New Images
Once your request is received, the support team will confirm and instruct the QC department to perform a fresh inspection. You will be notified when the second set of QC images is ready.
Step 3: Review the Second QC Image Set
Access the new images through your account or via the link provided by support. Examine them carefully, comparing them with the first set if needed. Focus on:
- Item Details:
- Specific Concerns:
- Overall Condition:
- Specific Concerns:
Step 4: Provide Final Approval
After your review, inform the QC support team of your decision:
- Approve:
- Raise an Issue: